Privacy Policy

 Privacy Policy

Last Update: August 27, 2024

This privacy policy (“Policy”) sets out how we collect, use and protect users (“user”, “you”, and “yours”) personal data when you access, use and play games, features, content and services via our mobile application (“App” and collectively the “Services”).

We strive to make sure that the processing of personal data is done in accordance with applicable legislation. 

1. THE DATA WE COLLECT ABOUT YOU

What Data We Collect How We Use It

Contact Information When you contact us for support you will be required to provide us your full name, email address, and any additional data you choose to disclose. We use this data to respond to your inquiries, and to provide customer support in case needed.

Usage Data When you use the App, we will automatically collect certain data regarding your app usage patterns, including how you engage with the App and its features, timestamps, etc. We use this data to ensure the functionality of our App, prevent fraudulent activities, and ensure Users’ security.

Device Information When use the App we will automatically collect certain data regarding your device, such as your device model, device ID, IP address, device token, cellular network details, etc. We use this data to ensure the functionality of our App, prevent fraudulent activities, and ensure Users’ security. 

Permission Data Certain features within the App require our access to your device permissions ("Permissions"). The Permission we will need may vary depending on the feature you wish to use and may include: (i) Software Inventory Permission – list of applications installed on your device; (ii) Telephony Permission – access to your call history and contacts; (iii) Data Storage Permission – collect information from your device storage; (iv) Network Permission – access to your network settings, including detected devices and networks, and your connection history. We use this data to ensure the functionality of our App features.

SDK Data Through the use of third-party software development kits (“SDK”), we may display within the App certain promotional content ("Ads"). This may allow us or our advertising partner to process different data about you, such as your IP address, browsing history, advertising ID, etc. 

We will use this data in order to share it with our advertising partners, so they can deliver personalized Ads based on the user’s interests and preferences ("Personalized Ads"). We may also may also share with our advertising partner the ad ID, so they can cross track users across different apps, and the user’s usage data. 

Special Categories of Personal Data

Certain categories of personal data, such as details about your race or ethnicity, religious or philosophical beliefs and so on, are considered more sensitive than other categories of personal data in certain jurisdictions and require a higher level of protection.

Our App do not collect any types of those special categories of personal data.

Additional Purposes for Using Personal Data.

In addition to the above, we collect and use your personal data to operate and maintain the App, conduct analytics to improve user experience, enhance security, and analyze usage patterns for troubleshooting, testing, and research purposes. 

2. LEGAL BASIS FOR COLLECTION AND USE OF PERSONAL DATA

We only process your personal data where this is a legal basis permitted by the applicable law. The legal basis will depend on the context and purpose for which we collect and use your data, which may include:

Legal Basis What does it mean? Type of Data sets

Legitimate Interests In certain jurisdictions we may rely on legitimate interests to collect and use your personal data to operate and improve our App and Services.

(i) Contact Information

(ii) Usage Data

(iii) Device Data

Contract Necessity We will need to collect and process certain data to enable us to fulfill our contractual obligation with you.

NA

Legal Obligation We may be required to collect and use your personal data to comply with our legal obligations.

All type of data may be used for legal purposes, including defending against potential claims, enforcing our policies, and complying with legal obligations and internal standards.

Consent certain data will be collected when you have given us informed consent. You may withdraw your consent at any time but this will not affect the validity of the processing activities prior to the withdrawal.

(i) Permission Data –  prior to activating each Permissions, we will inform you about the specific data sets to be ‎collected and the purpose for using that Permission, and you may choose whether to give your informed consent or not.‎

(ii) SDK Data – you may ‎disable Personalized Ads and modify your preferences through your device settings at any ‎time. Please note that disabling Personalized Ads will not remove all Ads ‎from the App; however, the Ads you see will no longer be based on your ‎preferences.‎

3. COOKIES, SDK AND SIMILAR TECHNOLOGIES

Our Services use cookies, SDK and similar technologies to deliver essential and additional functions. The information collected by the SDKs are for the purposes of:

• Providing and improving our Services;

• Analyzing your usage of the Services;

• Displaying Personalized Ads;

• Analyzing the functionality and performance of the App and activities related to the Services;

• Protecting the Services and users from fraud, misuse and unlawful use of the Services.

4. THIRD-PARTY LINKS

Our App and related Services may include links to third-party websites, plug-ins and applications. Clicking on those links may allow you to visit websites and applications of third parties. Please read the privacy policy of the third-party websites, plug-ins and applications you visit to know how they collect and use your personal data.

5. DISCLOSURE OF DATA

We will not disclose your personal data to third parties unless we have obtained your consent or there are other legal bases for such disclosure. We may disclose your data to third-party to process your personal data for the purposes listed in this Policy, in which case we will request such third-party to keep your personal data in strict confidence and only process data to the extent it is necessary to perform its contractual or statutory obligations.

We may disclose your personal data to third parties to whom we may choose to sell, transfer or merge parts of our business or our assets, in which case the new owners will assume all our rights and obligations in this Policy. We may also disclose your personal data for the purposes of national security, law enforcement, or public interests.

6. USERS RIGHTS 

According to data protection and privacy laws may grant you with certain rights with regards to your personal data, all according to your jurisdiction. The rights may include one or all of the following: (i) request to amend your personal data we store accessing; (ii) review and access your personal data that we hold; (iii) request to delete your personal data that we hold (as long as we do not have a legitimate reason for retaining the data); (iv) restrict or object to the process your personal data; (v) exercise your right of data portability (vi) contact to a supervisory authority in your jurisdiction and file a complaint; and (vii) withdraw consent (to the extent applicable). If you wish to submit a request to exercise your rights, please contact us at: lotusbytestudios@gmail.com.  

7. DATA RETENTION

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes set out in this Policy. We will either delete or anonymize your personal data when it is no longer required to satisfy the purposes set out in this Policy.

8. INTERNATIONAL TRANSFER OF DATA

We may choose to store your personal data on a local server or a server ‎located in a foreign country depending on our business needs.

Where the transfer of your personal data to a server located in a foreign ‎country satisfies the definition of international transfer or cross-border ‎transfer of personal data under the applicable law, we will determine ‎the legal basis for the transfer and take appropriate security measures ‎to ensure a level of protection as required under the applicable law.‎

9. DATA SECURITY

We are committed to keeping your personal data safe. We take reasonable and appropriate administrative, technical, organizational, and physical security and risk management measures in accordance with applicable laws to ensure that your personal data is adequately protected against accidental or unlawful destruction, unauthorized or unlawful access, disclosure or misuse, and all other unlawful processing of your personal data in our possession.

10. CHILDREN PRIVACY

The App and Services are not intended for children, and we do not knowingly collect or store information from anyone under 16. If you become aware or suspect that a child has provided us with information, please contact us immediately (using the details below), and we will take prompt action to delete it from our records.

11. CHANGES TO THE POLICY

This Policy may be changed from time to time. If we change anything important about this Policy (e.g., the type of personal data we collect), we will provide a prominent link together with the updated policy for your reference on our App, otherwise, you may always see the most updated policy on our App as reflected on the last update date on the header of the policy.

12. CONTACT US

If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact our data protection department at: lotusbytestudios@gmail.com